Shri Kailash Gahlot
Honourable Minister
General
Instructions for availing Services
Prerequisites
- Valid e-Mail ID and Mobile number for Account Creation.
- Valid Vehicle Number, Chassis Number and Mobile Number for OTP verification.
- Valid details about payment modes like Internet banking and Debit/Credit Card details for making online payments.
Steps to Avail any Vahan Online Service
- First register yourself on this portal using your e-mail ID and mobile number.
- An activation link along with OTP will be sent to your entered email ID to activate user ID.
- By clicking activation link you can activate user ID and set the password.
- After activating user you can avail vehicle related services through "ONLINE SERVICES" menu
- Enter Valid Vehicle Registration Number and click on Generate OTP
- Select the Service to be availed by Clicking the respective Service
- Enter further details as per the form displayed e.g. Data Entry, Insurance Details, Appointment Details, documents Upload & Fee payment.
- Book Appointment (if applicable) to visit RTO for verification process
- Once Payment Done, Print Receipt.
- Visit to Respective RTO with required documents except for the services Pay your tax, RC Particulars
Online
payment in Vahan e-Services involves Payment Gateway and
third-party banks in addition to Vahan application. In case of
delayed response by banks or payment gateway, the transaction
remains pending. User needs to wait for stipulated waiting
period (1-2 hours, which varies from state-to-state) and then
use the "Check Pending" option to find the latest status and
print the receipt, if already successful.
This
Website is best viewed and compatible with Google Chrome,
Mozilla Firefox & Internet Explorer web browsers in
Microsoft Windows/Android platform.
Shri Arvind Kejriwal
Hon'ble Chief Minister
