General Instructions for availing Vahan Services

Prerequisites

  1. Valid Vehicle Number , Chassis Number and Mobile Number for OTP
  2. Valid details about payment modes like Internet banking, Debit/Credit Card etc details for making payments

Steps to Avail any Vahan Online Service

  1. Enter Valid Vehicle Registration Number and click on Proceed
  2. Select the Service to be availed by Clicking the respective Service under Online Services Menu
  3. Enter Chassis Number and Mobile Number.
  4. Enter the OTP received and Click on Show details.
  5. Enter further details as per the form displayed.
  6. Click Submit and then Confirm and Make Payment
  7. Once Payment Done, Print Receipt.
  8. Book Appointment (if applicable) to visit RTO for verification process
  9. Visit to Respective RTO with required documents except for the services Pay your tax, RC Particulars
Online payment in Vahan Online Services involves Payment Gateway and third-party banks in addition to Vahan application. In case of delayed response by banks or payment gateway, the transaction remains pending. User needs to wait for stipulated waiting period (1-2 hours, which varies from state-to-state) and then use the "Check Pending" option to find the latest status and print the receipt, if already successful.

In Case of:

  • Payment Failure : Apply Again
  • Payment Success but Receipt Printing Failed : Wait for 1-2 hrs,
    1. Then On Home Page Click Status>Check Pending Transaction
    2. Enter Registration Number and Chassis Number. Click Show details
    3. Select the respective Transaction and Click Check to Bank and confirm Payment.
    4. If Transaction failed then apply again
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